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Privacy Policy

Information We Collect

We collect information you provide directly. such as name, email, and company details when you request a demo or create an account. We also collect usage data, log files, and technical information about how you interact with the platform.

How We Use Your Information

We use your information to provide and improve the SabioAI platform, communicate with you about your account, send product updates you have opted into, and comply with legal obligations. We do not sell your personal data to third parties.

We Never Train on Your Data

Your data is yours. SabioAI does not use customer data to train, fine-tune, or improve any foundational AI model. Your business information, signals, and decisions remain strictly within your environment and are never used to benefit any other customer or third party.

Data Security

SabioAI maintains SOC 2 Type II certification and implements industry-standard security controls including encryption in transit and at rest, role-based access control, and regular third-party security audits.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we delete or anonymize your data within 90 days, unless retention is required by law.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@sabio.io. We respond to all requests within 30 days.

Contact

For privacy-related questions, contact our Data Protection Officer at privacy@sabio.io. For general inquiries, visit sabio.io/contact.

Security

We Never Train on Your Data

Your data is yours. SabioAI does not use customer data to train, fine-tune, or improve any foundational AI model. Your business information, signals, and decisions remain strictly within your environment and are never used to benefit any other customer or third party.

Data Security

SabioAI maintains SOC 2 Type II certification and implements industry-standard security controls including encryption in transit and at rest, role-based access control, and regular third-party security audits.

Compliance

SabioAI is SOC 2 Type II certified, HIPAA compliant, and We undergo regular third-party audits and penetration testing to maintain and verify our security posture.

Data Isolation

Every customer environment is fully isolated. Your data is never commingled with another customer's data at any layer. storage, compute, or inference. Each deployment operates within its own dedicated context.

Access Controls

All access to customer data requires multi-factor authentication, role-based permissions, and full audit logging. SabioAI employees do not have access to customer data without explicit authorization and a documented business need.